Sales Policy

Effective Date: December 12, 2024

At Yiora Luxury, we aim to provide our customers with an exceptional shopping experience. Our Sales Policy governs the terms and conditions under which products are sold on our website. By making a purchase from us, you agree to the following terms.

1. Order Processing

  • Order Confirmation: Once your order is placed on our website, we will send you a confirmation email. This email will include your order details and tracking information once the order is processed.
  • Processing Time: Orders are processed during business hours (Monday to Friday). Orders placed outside of business hours or on holidays will be processed on the next business day.

2. Payment Methods

We offer multiple secure payment methods for your convenience, including:

  • Major credit cards (Visa, MasterCard, American Express, Discover)
  • PayPal
  • Bank transfer (available on request)

All payments must be authorized before your order is processed and shipped. If payment is not authorized, your order will not be completed.

3. Shipping and Delivery

  • Shipping Costs: Shipping fees are calculated at checkout based on your location and selected delivery method.
  • Shipping Methods: We offer standard and expedited shipping options. Estimated delivery times will vary depending on the selected shipping method and destination.
  • International Shipping: For international customers, shipping fees will be calculated at checkout. Please note that international customers may be responsible for any import duties or taxes.

4. Taxes and Duties

Sales tax will be applied to orders where required by law. For international shipments, customers are responsible for any applicable duties, taxes, and customs fees.

5. Order Cancellations

Once an order is placed and processed, it may not be canceled. If you wish to cancel an order, please contact our customer service team as soon as possible, and we will do our best to accommodate your request before the order is dispatched.

6. Contact Us

If you have any questions regarding our sales policy or need assistance with an order, please don’t hesitate to reach out to our customer support team. You can contact us via email at info@yioraluxury.com or by phone at (555) 987-6543.